Privacy & Cookie Policy - Updated December 2016

Privacy Policy

Cirrus Environmental is a trading name of Acoustic Instruments International. We are committed to protecting any data that we collect concerning you. By using our services or our website you agree to the use of the data that we collect in accordance with this Privacy Policy.

This Policy indicates the type of processes that may result in data being collected about you. Your use of this website gives us the right to collect that information.

IP address lookup

Our company uses third parties to provide information about visitors to our websites. When you visit our website we will record your IP address. This address will be matched against public and proprietary IP address databases to provide us with information about your visit. This information may identify the organisation to whom the IP address is registered but not individuals. In some limited cases i.e. single person companies, it may be possible to identify personal data from publicly available ICANN data.

Website cookies and link tracking

Cookies allow us to provide important site functionality so you don’t have to re-enter lots of information. They also allow us to remember what links and pages have been clicked or viewed during a session. If you have provided us with personal data, completing a contact form for example, we may associate this personal data with other information. This will allow us to identify and record what is most relevant to you.

By using your browser controls, you are always in control of the cookies we store and access on your computer.

Types of communications

By submitting your email address you are consenting to receive the particular piece of information you requested, as well as allowing us to send you appropriate and useful communications.

This includes, but is not limited to information on software and services, newsletters and informational materials such as whitepapers and ebooks. If you are a customer of Cirrus Environmental, you may also receive product updates via email.

At any time, you can update your preferences by clicking the link in any emails you receive from us. The link will always be in the footer of the email. You can also stop receiving emails from us using that same link.

Information Collected

We may collect any or all of the information that you give us depending on the type of transaction you enter into, including your name, address, telephone number and email address, together with data about your use of the website. Other information that may be needed from time to time to process a request may also be collected as indicated on the website.

Information Use

We use the information collected primarily to process the task for which you visited the website. Data collected in the UK is held in accordance with the Data Protection Act. All reasonable precautions are taken to prevent unauthorised access to this information. This safeguard may require you to provide additional forms of identity should you wish to obtain information about your account details.

Cookies

Your Internet browser has the in-built facility for storing small files – “Cookies” – that hold information which allows a website to recognise you as a user. Our website takes advantage of this facility to enhance your experience. We use a number of these cookies for analytical purposes, and these are described in detail below. By using the Cirrus Environmental website, you consent to the use of cookies for these purposes.

We use a combination of both session and persistent cookies. Session cookies keep track of your current visit and how you navigate the site, persistent cookies enable our website to recognise you as a repeat visitor when you return. The session cookies will be deleted from your computer when you close your browser. Persistent cookies will be removed on a pre-determined expiry date, or when deleted by you.

Most web browsers allow user privacy settings to block either all cookies, or third party cookies. Blocking cookies will, however, have a negative impact upon the usability of many websites, including this one. Please visit www.aboutcookies.org for comprehensive information on how to change your cookie settings in a wide variety of different web browsers.

Email Marketing Post-Click Tracking Cookies

These cookies are used to report on the pages of www.cirrus-environmental.com that have been viewed by visitors to the site who have followed links from our email marketing campaigns. This analysis helps us to understand additional content that is viewed by the contacts in our database and therefore allows us to improve and tailor future campaigns to those contact’s specific areas of interest.

We may also use the information to keep in contact with you and inform you of developments associated with our business.

You will be given the opportunity to remove yourself from any mailing list or similar device. If at any time in the future we should wish to disclose information collected on this website to any third party, it would only be with your knowledge and consent.

Changes to this Policy

Any changes to our Privacy Policy will be placed here and will supersede this version of our Policy. We will take reasonable steps to draw your attention to any changes in our Policy. However, to be on the safe side, we suggest that you read this document each time you use the website to ensure that it still meets with your approval.

Contacting Us

If you have any questions about our Privacy Policy, or if you want to know what information we have collected about you, please email us at sales@cirrus-environmental.com.

Cookies

Cookies are small text files that are placed on to your computer by websites that you visit. They are used to make websites work, to improve efficiency of websites, to improve the user’s experience and to provide usage information on websites. This information should make your website visits more productive by storing and using information on your website preferences and habits.

Your web browser can choose whether or not to accept cookies. Most web browser software is initially set up to accept them.

We may offer cookies to you and you should ensure that your web browser is set up to not accept cookies if you do not wish to receive them. Please note that if you disable cookies, some services or website functionality may not be available. For further information about cookies and how to disable them please go to aboutcookies.org. We use the following cookies:

  • Essential cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, and to use online forms.
  • Analytical cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
  • Marketing cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences. These cookies also record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website, the advertising displayed on it and communications sent more relevant to your interests.

By continuing to use this site, you are accepting our use of these cookies that make advertising and communications more relevant to you and your interests, and further help us to improve the site.

Cookies used on our site.

Below is a full list of the cookies that we use:

Name Lifespan (eg session, persistent) Essential / Analytics / Marketing Intrusiveness / Justification
Session Web Server Session Essential ZERO - Standard session cookie served by the web server
Google Analytics _utma / _utmb / _utmc / _utmz Analytics LOW - 3rd party cookie which does not store personal user data
Cookie Check 1 year Essential LOW - Confirms that the user has accepted the cookie policy
Canddi CAN_qs_tabmin Session Marketing LOW - Stores the state of the Canddi Capture pop-up window
Canddi CAN_SId 30 minutes Marketing LOW - Stores session ID information only
Hubspot __hssrc Session Marketing LOW - Whenever HubSpot changes the session cookie, this cookie is also set.
Hubspot __hs_testcookie Session Essential LOW - This cookie used to test whether the visitor has support for cookies enabled.
Hubspot __hs_opt_out 2 years Marketing LOW - This cookie is used by the opt-in privacy policy to remember not to ask the user to accept cookies again.
Hubspot __hs_do_not_track 2 years Marketing LOW - This cookie is set when users opt out of cookies. It disables tracking and personalization through Hubspot.
Hubspot hsPagesViewedThisSession Session Marketing MEDIUM - This cookie used to keep track of page views in a session.
Hubspot __hssc 30 minutes Marketing MEDIUM - Cookie for keeping track of sessions. This is used to determine if we should increment the session number and timestamps in the __hstc cookie. It contains: the domain, viewCount (increments each pageView in a session), session start timestamp.
Canddi _CAN_BId / CAN_FCld 10 years Marketing MEDIUM - Holds a unique (32-character) reference which identifies this visitor each time that they return to the website site
Hubspot _hstc 2 years Marketing MEDIUM - The main cookie for tracking visitors. It contains: the domain, utk (see below), initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session)
Hubspot hubspotutk 10 years Marketing MEDIUM - This cookie is used for to keep track of a visitor's identity. This cookie is passed to HubSpot on form submission and used when deduplicating contacts.